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Tuesday, August 30, 2005

BEST sucks

Another tale that leads to the established fact that BEST sucks.

I was coming to Sion this morning by the BEST bus, when all of a sudden the conductor yelled out to the driver to 'go slow'. The ever obidient driver slowed down to a snails pace. There wasnt much traffic and I was expecting that we would be reaching earlier than normal. But this was not to be. A 35 min. journey took one full hour. All due to the whims and fancies of the BEST staff. They have infact no right to resort to such practices.

What had apparently happened was that several buses of that route had got bunched together. So they probably wanted to space out the buses. But what I mean to say is that this bunching of buses is again due to their ineffeciencies and moreover, passengers who have boarded the bus cannot be made to suffer. One has a reasonable idea as to how much time a journey would take and hence after paying the fare passengers cannot be cheated. Moreover if one is aware of such tendencies one would plan alternately.

The BEST is taking the law into its own hands. This is totally unprofessional in a place like Bombay. Boss, if they think this is Parbhani or Gadchiroli they can quit. If you are going to be in Mumbai or Bombay, play according to the rules, be professional and dont mess.

God save the their cadres when the system gets privatised. Probably we will get to see a historic mass exodus of ineffeiency from the city.

For those who like data:

Boarding time : 8.40 am
Reached Sion at : 9.40 am (normal arrival time would have been 9.15 am)
Ticket serial no : 032-517446
Ticket fare : Rs. 11.85 + 15 paise (some kind of Nutrition charge. Another of BEST's stupidities.)
Bus number : MH-01 L 9401
Conductor badge number : 11892

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